Returns & Exchanges
At Express, we want you to love your purchase, which is why we offer a flexible 30-day return policy for all items in their original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print and Pack
Download and print the prepaid shipping label provided and securely place your items in the original packaging if possible.
- 3.Ship the Package
Drop off your return package at any authorized carrier location or schedule a pickup for your convenience.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.